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About the founder

Most “people problems” are plumbing problems.

I’m Viplav K. Singh. For fourteen years, banks, telecoms and fintechs hired me to fix the same thing under four different names: work a person was doing because two systems never learned to talk to each other. Here is what that looked like at their scale - and why it’s the same job at yours.

The pattern

It is never the thing people call about.

Businesses call about a slow release process, a support queue, a cloud bill. Underneath, it is almost always one of three things: a human being acting as the integration between two tools, a cost spread so thinly across teams that nobody’s budget notices it, or a control that lives in someone’s memory instead of in the system.

Four stories, in order. Each one is a real engagement, and the numbers in the margin are the ones I can actually stand behind.

A European telecom

Apr 2024 - Feb 2025 · Telecom

30% faster releases

60% faster detection

Releasing had become an event people braced for.

The situation

Engineering teams shipping to millions of customers. Every release was a scheduled occasion - work sat in long-lived branches waiting for a window, and when something broke afterwards in an estate that was half cloud and half on-premise, nobody could say quickly which half.

What was actually wrong

Not the engineers. The process rewarded batching up risk until it was too big to reason about, and monitoring told two different stories depending on which side of the infrastructure you asked. Both problems looked like culture. Both were plumbing.

What I built

An enterprise-wide GitLab transformation onto trunk-based development, so small changes went out continuously instead of large ones going out rarely - and a single monitoring layer that covered cloud and on-premise as one picture.

What changed

Releases got 30% faster and incidents were detected 60% sooner. The numbers are the part you can put on a slide. The part that mattered more is that releasing stopped being something anyone had to be brave about.

A Dutch digital bank

Feb 2023 - Jan 2024 · Regulated banking

Compliance by design

Where “move fast” has a regulator attached.

The situation

A digital bank inside a large regulated group. Everything it built had to be fast enough to compete with fintechs and auditable enough to survive a supervisor asking, two years later, exactly what happened on a particular Tuesday.

What was actually wrong

The usual assumption: that speed and compliance are a dial you trade one for the other on. What that produces is a checklist someone has to remember at the end, which is both slow and, eventually, forgotten.

What I built

Infrastructure where the controls live in the platform rather than in a document - every deployment leaving an audit trail because there was no other way to deploy, not because someone remembered to file one.

What changed

Compliance stopped being a phase at the end of the work. That principle is now in everything Wisqora builds, including for clients who will never meet a regulator: an automation you can’t inspect is one you can’t trust.

A payments company

Aug 2021 - Mar 2023 · Payments

20% lower CI/CD cost

The bill nobody had read line by line.

The situation

Payment verification infrastructure, running on choices that had been correct when they were made and had simply never been revisited. Everything worked. The invoice went up every quarter and nobody could explain the shape of it.

What was actually wrong

Automation you stop inspecting quietly turns into a subscription. Pipelines were doing work nobody needed, on schedules nobody had chosen, at a size someone had picked two years earlier as a guess.

What I built

A pipeline and infrastructure optimisation that started with reading the bill against what was actually being used - then removing, resizing and rescheduling accordingly.

What changed

20% off the CI/CD cost with no reduction in delivery speed. This is the single most transferable thing I do for smaller businesses: the cloud bill is almost always a document nobody has read closely, and it is almost always wrong in your favour once someone does.

A tier-1 Dutch bank

Dec 2015 - Oct 2021 · Banking

€20K saved / month

across 8 teams

Eight teams, all waiting on the same queue.

The situation

Mobile banking apps used by millions of people. Eight development teams shared one build and release pipeline that had grown organically for years, the way these things do.

What was actually wrong

Every team was paying for that pipeline - in money and in waiting - and no single team owned it. The cost was invisible precisely because it was spread thinly across eight budgets. Nobody’s line item was big enough to trigger a question.

What I built

A rebuild of the mobile CI/CD from the foundations, designed around what eight teams actually needed rather than what one team had needed first.

What changed

€20,000 a month back on the table, across 8 development teams - same output, less spend, shorter waits. Six years at one institution teaches you something a short engagement cannot: what a system costs to live with, not just what it costs to launch.

Global healthcare & industrial

Mar 2012 - Nov 2015 · Healthcare & industrial

Where it started.

Before the Netherlands: four years delivering infrastructure and automation for a global healthcare and industrial group, having joined a large IT services firm as a trainee in March 2012. It is where I learned that a hospital’s uptime and a factory’s uptime are the same engineering problem with very different consequences - and that the people operating those systems are almost never the reason they fail.

What this means for you

You are probably not a bank. The problem is the same shape anyway.

A bank calls it a release pipeline. A twelve-person company calls it “Priya sends the invoices on Friday.” A telecom calls it hybrid monitoring. A logistics firm calls it “we find out from the customer.”

Same problem, three orders of magnitude apart in budget - and, more often than people expect, about the same amount of engineering to fix. The difference at enterprise scale isn’t that the work is harder. It’s that there are eleven stakeholders, a change advisory board and a regulator attached to it.

Which means a smaller business gets a genuinely better deal out of this experience than the enterprise did. You get the engineering that was built for systems where failure makes the news, without the twelve months of coordination that surrounded it.

What you should expect from me: that I count before I build, that I tell you when the honest answer is a two-day fix, and that I hand you something you own outright at the end. Those three habits are the whole inheritance from fourteen years of enterprise delivery.

How a project actually runs

The interesting question was never “can we build it.” It was always “what does it cost to live with.”

The model

A senior studio, assembled around your problem.

Wisqora runs lean on purpose. Every engagement is led by me - fourteen years of enterprise cloud and DevOps architecture - and staffed with vetted specialists I bring in for that specific project: cloud, platform, data, whatever the work demands. You get the depth of a firm with the directness of one accountable owner.

What that buys you: the person who scopes your work is the person who ships it, with nothing lost between a sales conversation and a delivery team - and none of the bench cost you would pay a consultancy to keep people idle. I take on a small number of projects at once, so if I can’t start for a few weeks I’ll tell you that rather than start badly.

Credentials

AWS Solutions Architect - AssociateMicrosoft AZ-900Professional Scrum Master IProfessional Scrum Developer IGenAI Fundamentals - DatabricksCKA - in progress
Experience14+ years - DevOps and cloud architecture across fintech, telecom, banking and healthcare
Core stackAWS (deep), Azure, Kubernetes, Terraform, Python, GitLab CI
EducationB.E. Mechanical Engineering, RGTU Bhopal (2007-2011)
LanguagesEnglish (fluent) · Hindi (native) · Dutch (A2)

Your turn

So - where is the person in your business acting as the integration?

If you can name them, that’s the conversation. The first call and the written map that follows it cost you nothing.